Privacy Policy

Mrityunjoy Dutta Grandsons and Company

At indianflowercakengifts.com, we gather personal information to enhance our products, improve customer support, communicate effectively with our customers, process orders seamlessly, offer a more personalized shopping experience, and inform both customers and their gift/message recipients about special offers and discounts. Acknowledging the significance of maintaining customer privacy, we have established this Privacy Policy.

Handling of Contact Information:

During the purchasing process, all customer contact information, bouquet preferences, and delivery dates entered on the Delivery Information Form are securely stored in our protected merchant server database. Hard copy printouts for record-keeping purposes are also stored securely.

Purposes for Utilizing Contact Information:

Customer contact information serves the following purposes:

Market Analysis: Information such as flower/gift preferences and the sender’s/recipients’ countries help identify markets requiring our services. Analysis outcomes remain confidential and are solely used for internal purposes.
Communication Channel: Sender’s email is used to communicate purchase status (e.g., confirmation of purchase by forwarding receipts) and delivery status updates (e.g., notifying customers once an order is fulfilled).
Product Updates: Sender and recipient email addresses are utilized for sharing updates on new products.
Festival and Other Promotions: Sender and recipient email addresses are used for festival and promotional communications.

Collection and Storage of Credit Card Information:

We do not collect or store credit card information. Your credit card details are entered directly into the form provided by the credit card payment gateway during the purchasing process. Thus, all credit card information is collected and secured by the credit card payment gateway in the most secure manner possible.

Corrections and Updates:

To update or correct information provided earlier, please email us at support@indianflowercakengifts.com, including your complete name, postal address, and email address. Registered users can modify their membership details (including name, mailing address, phone number, and email) by accessing the password-protected “Edit Profile” Page.

Your Feedback:

We value your feedback on this Privacy Policy. Kindly send your comments and queries to Support@indianflowercakengifts.com.